Q: What types of payment do you accept?
A: We accept many forms of payment, including Visa, MasterCard, Discover, Diner's Club, and American Express, which we verify with photo ID. We also accept your Castle Gift Cards! We do not accept any checks.

Q: Do you rent movies?
A: Absolutely! After setting up a Castle membership account, you are free to rent a wide range of videos that will fit your liking. Also, customers renting on Tuesdays and Thursdays will receive our "2 for 1" movie special. Please note that you must have a valid credit card for membership.

Q: Can I bring my baby in the store?
A: No. You must be 18 years old to enter the store.

Q: Do you carry books on tape for the blind?
A: Not at this time, but we are hoping that this will be possible in the future.

Q: Do you carry adult party items?
A: Yes! We have a large selection of both Bachelorette and Bachelor party items. We also carry a large variety of novelty items. In addition, we feature several adult gam

Q: Do you sell shoes?
A: Yes we do. At this time they are sold at selected stores, but will soon be sold in all of our stores.

Q: Do you offer community discounts?
A: We offer a 10% discount to Military personnel and Dancers with proper identification. Military personnel will receive that discount on every store item. Dancers will receive a discount on lingerie, costumes, bondage accessories, liquid latex, and body paint.

Q: What is your return policy?
A: Due to the personal nature of our products, we basically have a "no return policy". The manufacturers, however, may be able to assist in the case of defective toys

Q: Are all lubes identical?
A: No. When looking for a lube, the most important concern should be the primary ingredient in the lube. Lubes are made of four basic substances — water, oil, petroleum, and silicone.

- Water-based lubricants can be safely used with any adult toy or product as well as for oral sex, vaginal or anal penetrations. Reapplication during intercourse may be necessary when using this type of lubricant.

- Oil-based lubricants are manufactured out of vegetable oil or other natural ingredients, and are excellent for masturbation, vaginal or anal penetration. This lubricant, however, should never be used with condoms or certain types of sex toys. Oil-based lubes last far longer than water-based, but clean-up is more difficult.

- Petroleum-based lubricants are made primarily from mineral oil or petroleum jelly and include Vaseline-type products. Its durability makes it a popular choice for anal sex, but like oil-based lubes, it can not be used with latex. Beware of the difficult clean up!

- Silicone-based lubricants are comparable to water-based in that they don't leave stains, and are compatible with condoms. These lubricants contain the same ingredients, but the water is replaced with silicone, and that makes it waterproof! Silicone lubricants, however, can not be used with silicone toys.

Q: What type of lubes should I use for my sex toy?
A: Water-based lubes can be used safely with any sex toy. Oil or petroleum-based lubes can damage certain sex toys - particularly sex toys made from latex. Silicone-based lubes can be used with any sex toy that is not made from silicone.

Q: Do you offer sexual enhancement products, such as pills, creams, etc.?
A: Castle offers a wide range of enhancement products to increase sexual stamina and arousal. Please visit a location nearest you to view our full line of products.

Q: Which type of condom offers the most comfort and protection (against STD's)?
A: There are many types of condoms used for the prevention of STD's, but comfort is definitely relative. Which condom you choose will be based on your personal preference.

- Traditional condoms are made of latex and offer nothing other than sexual protection against pregnancy and STD's.

- Non—Latex condoms are a safe alternative for people with latex allergies. They are made from Polyurethane, a material so strong it can be much thinner than latex and still as reliable. Also, Polyurethane makes condom-wearing more pleasurable through the transmission of body heat.

- Non-lubricated condoms are ideal for oral sex and/or people who have a strong preference for certain kinds of lubricants.

We also offer Ultra Thin condoms, flavored condoms, Spermicidal condoms, textured condoms, Kling-Tite Naturalamb condoms and female condoms.

Q: What brands of condoms do you carry in the stores?
A: We carry Crown, Okamoto, Durex, Kimono, Lifestyles, Trojan, Rough Rider, Vivid, and more in a variety of sizes.

Q: Are there soft touch sensation toys?
A: There are several items that are used for a soft touch sensation. These include the Tickler Feather on a stick, hot body Wax Candles and Dripping Candles among other choices such as soft clothing, lotions and oils.

Q: What type of harness material is most comfortable?
A: The common materials for harnesses are leather, nylon, rubber, and vinyl. As with other products, comfort is relative, but many say that leather feels buttery soft and gets softer with age.

Q: Will I need a snap-out o-ring for my harness?
A: Any dildos outside of the standard 1 3/4" diameter will require and "O" ring to ensure that the dildo will remain in its place and prevent the dildo from breaking or falling off during activity.

Q: How do I know what size harness I will need?
A: All nylon harnesses are one size only and fit up to about 46-48" hip. Most of the leather harnesses come in one size as well (up to 44" hip).

Q: What are the most comfortable restraints?
A: The most comfortable restraints are wrist and ankle cuffs. The fastening mechanisms are usually Velcro as it offers a secure fit, and they are relatively easy to get out of if necessary.

Q: How would I choose the right sex toy for me?
A: Sex toys are made up of 6 basic materials — Plastic, Latex, Jelly, Cyberskin, Silicone, and Glass. These different materials can affect how you use and how you maintain them as well as what is right for you.

Plastic Sex Toys are popular largely because of its low price. Sex toys made from plastic tend to be very basic, and excellent for penetration.

Latex Sex Toys are relatively inexpensive, and offer more flexibility for deeper penetration. Because latex toys have more friction than plastic, lube should always be used.
Jelly Sex Toys provide a balance between usability and cost. They have a consistency similar to a hard-boiled egg and are very effective for penetration.

Cyberskin Sex Toys are prized for their remarkably realistic feel and appearance. It combines the give of jelly sex toys with the firmness of latex sex toys.

Silicone Sex Toys are recognized for its durability and superior hygienic properties. They tend to be more expensive because they are made to last for years of intense usage. Silicone sex toys are also easy to clean.

Glass Sex Toys often have unique shapes and are covered with all kinds of bumps and nodules to provide additional stimulation. Provided that it doesn't have a vibrator, you can safely use hot water to warm up your glass sex toy to a comfortable temperature or you could place it in the freezer or refrigerator to make it cold.

Q: How do I clean my Cyberskin toy?
A: Use corn starch to powder cyberskin toys after washing to keep them from getting sticky and tacky.

- Clean with anti-bacterial soap and water. Do not boil.
- Use condoms to keep them clean.
- Do not use silicone lube with cyberskin toys as it will cause a chemical reaction and will melt the toy. Be sure to use a condom over the toy if you want to use a silicone lube.


Q: What toys are made specifically for anal use?
A: Plugs, Anal Beads, Anal Vibrators, and P-Spot (Prostate) toys are made especially for anal stimulation.

Q: How do I know what size anal toy is best for me?
A: The finger test is the best way to figure this out. When you are feeling relaxed and turned on, lubricate a finger and slide it inside. Then try another. When you feel satisfied, take a look at the circumference of the fingers you used- this describes the diameter of the anal toy that will feel most pleasurable to you.

Q: Are anal toys to be cleaned like all other toys?
A: Cover your anal toys in latex if you are going to share them, or make sure you boil them (if they are silicone or metal) in between uses.

Q: How do I know what size vibrator is right for me?
A: The most important factor in buying a vibrator is size — in fact many people tend to gloss over. Most vibrators are sized 5 to 7 inches long and 1 inch wide. It is a good idea to start out with the average-size. If you feel the need for deeper penetration, look for a longer model with average width. At Castle, we offer a wide range of vibrators including bullet and egg vibrators, butterfly vibrators, clitoral vibrators, traditional vibrators, g-spot vibrators, realistic vibrators, waterproof vibrators, discreet vibrators, and dual action vibrators.

Q: Are there toys for men?
A: Absolutely! Castle offers cock rings, penis extensions, love doll sex toys, masturbators sex toys, and sleeve toys. There are also vibrating sex toys for men, including vibrating cock rings, prostate vibrators, and vibrating sleeves.

Q: Will pumping make my penis bigger?
A: Not really. While pumps are often marked for increasing penis size, the changes are temporary.